Contracts Manager

Job Title: Contracts Manager - Active Fire

Industry: Fire Protection

Salary: Negotiable

Location: Essex

• To manage the effective day to day management of the contract's reactive and PPM service delivery.
• To lead, support and develop your team to ensure the highest professional standards are always achieved and projects are delivered on time.
• To develop a strong collaborative working relationship with clients to promote excellent customer service.
• To manage all aspects of accurate pricing from quotations, reviewing works and invoicing.
• To ensure all KPIs are measured and delivered in line with client's expectations.
• To supervise & train less experienced supervisors and engineers. Carry out 1-2-1's and set objectives geared towards annual appraisals
• Be aware of new law, regulation & contract trends for potential impact on business goals
• Be the focal point for all communication in looks to disciplines for resolutions of contract issues & arguments
• Proactively monitor expenditure and report to line manager regularly with summary of expenditure
• Regularly review contract management working methods, systems and procedures to identify opportunities for improvements and/or efficiencies
• Commit to the active involvement with clients in the specifying and delivery of works before, during and after the completion of the works.
• Obtain feedback from clients we have regular basis regarding their views on the engineer's activity and delivery of works.
• To communicate with the customer in person and in writing the Company's commitment to reaching a first-class delivery service. ꞏ
• Ensure accurate invoices are raised on a weekly basis for each contract
• Manage, promote and oversee the company's Health and Safety and Environmental policy and inform the Managing Director of any breach to company Health and Safety policy.

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