Housing Standards Officer

Monday - Friday
Office based
Ongoing Temp - Perm position
£17-17.70p/h PAYE
Previous Housing Officer experience essential

• You will allocate accommodation and ensure agreements are signed with tenants for all Temporary Accommodation types, in accordance with our clients Temporary Accommodation policy, guidance and procedures.
• Providing appropriate information, advice and guidance to applicants with a focus on managing customer's housing expectations.
• Ensuring properties are allocated and agreements signed with tenants as quickly as possible so that void turnaround times are kept to a minimum.
• Setting up tenancies and accounts for the properties allocated in order that the council maximise the income from rents charged.
• You will provide Business Support for the Nightly Paid Accommodation Team, to actively contribute to the smooth running of the service. Ensuring processes are delivered in a consistent, standardised and efficient manner.
• To carry out the statutory function of reviewing all homeless decisions, offers of accommodation, housing register assessments, where a review is requested.
• To ensure that statutory reviews are carried out within the statutory time limits.
• To liaise with the Legal Department and Head of Service to defend legal challenges whether that is from judicial review proceedings or Section 204 Housing Act 2004 appeal to the County Court.
• In liaison with Head of Service to develop procedures and guidelines for officers.
• To develop training programs and train staff in relation to changes in legislation/caselaw/regulations
• To ensure that complaints, MP, Member & solicitor enquiries are logged and responded to within target timeframes