Neighborhood Housing Officer

Neighbourhood Housing Officer Role in N London
Working with tenants and leaseholders
Temp to Perm
36 hour week

Fantastic Opportunity to join a supportive team - working in the North London area

Duties

The overall purpose of the Neighbourhood Housing Officer role is to deliver an integrated generic housing service to tenants and leasehold customers and to work closely with other teams, councillors and Tenants & Residents Associations to achieve sustainable tenancies in sustainable communities.

* To provide a proactive and customer focused housing management service across a designated area and to ensure that the Council fulfils its legal and contractual obligations to tenants and leaseholders.

* To act as a regular and visible presence on estates, taking action to make sure estates are safe and well maintained and provide advice, information and reports on any housing management matter.

* To support the Neighbourhood Housing Team deliver the Vulnerable Residents Offer.

. To provide support to tenants , managed estate , ASB incidents, deal with residents and support with complaints and member enquiries