Reactive Maintenance Team Leader

Reactive Maintenance Team Leader
Permanent
Based in Billericay
Office based
£32-35K per annum

Duties & Responsibilities:

• Oversee the daily running of the office, providing guidance and support to the team.
• Monitor key performance indicators (KPIs) to ensure targets are met.
• Act as the point of escalation for both office and client concerns.
• Manage and oversee the work-in-progress (WIP) schedule effectively.
• Train and onboard new team members.
• Develop and implement new processes to enhance team efficiency.
• Conduct regular team meetings to review priorities, updates, and safety procedures.
• Monitor team performance, provide constructive feedback, and address performance issues.
• Ensure the monthly invoicing target is achieved.
• Attend client meetings via Teams or in person when required.
• Assist in sourcing operatives and subcontractors when necessary.
• Thrive under pressure in a busy, reactive environment.

Qualifications:

• Proven experience in a similar team leader or supervisory role within the reactive maintenance or construction sector.
• Strong leadership and organisational skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office and scheduling systems.
• Ability to manage multiple tasks and perform effectively under pressure.
• Knowledge of the construction and maintenance industry, including public sector systems and processes, is an advantage.
• A proactive approach to team management and problem resolution.

Benefits:

• Free parking
• On-site parking

Schedule:

• Monday to Friday

Experience:

• Repairs & Maintenance, Office based: 2 years (required)