Case Study
Hiring in Challenging Markets
Streamlining Recruitment for a National Property Services Provider
The Client
A property services organisation that manages 44,000 properties across the Southeast of England. Daniel Owen is partnered with the client to cover trades, general labour, asset management, office staff, planners, supervisory staff and management roles, on temp, temp to perm, fixed-term contracts and straight permanent agreements.
The Challenge
Market uncertainty led to a decrease in job applicants due to many workers being furloughed, which made matters worse in specific locations with traditionally low applicant numbers. Dealing with a limited pool of candidates who needed essential certifications, such as DBS checks, asbestos awareness courses, or right-to-work documentation, was already challenging, but additional changes in legislation and key skills documentation added extra difficulties for the client in finding qualified staff.
The Solution
- Regular and concise communication with the client is needed to eliminate compliance risks and ensure Daniel Owen is fully prepared for all hiring plans.
- We leveraged our extensive database, referral schemes, and unique sourcing tools to find suitable candidates with relevant industry experience.
- Used our cross-office communication channels to identify candidates and insights that only local consultants can provide.
- Our dedicated compliance team audited all workers to client specifications, preventing on-site issues with correct documentation and certification.
- Audited the CRM to client requirements to ensure compliance with legislation changes, auditors, solicitors, and relevant trade organisations.
The Result
Client partnership has strengthened. The increase in collaboration and communications with a shifting market showed how easily Daniel Owen could provide the client with compliant workers whatever the challenge.
Clear successes led to increasing collaboration and agreements, built off the reliable and trusted approach Daniel Owen’s team applied to each requirement.
Discover the DO difference
Daniel Owen is a professional company to work with and I have been well looked, they have good lines of communication and always pay on time with no discrepancies. Highly recommend working with this company.
They're very friendly and professional. They are always so helpful in procuring temporary and permanent staff for all of our business needs.
I wholeheartedly recommend Daniel Owen; their exceptional skills and dedication ensured a smooth hiring process for my most recent role. They always displayed a keen understanding of my requirements and consistently provided valuable insights. Thanks to DO, I found the perfect fit for my career. Truly grateful!
Very professional agency in the construction industry, and if there’s ever a problem they soon rectify the situation with solid communication, which is hard to come by with previous agencies I’ve experienced.