Case Study
Saving 90% of a client's time
How a Facilities Management business transformed their hiring with Daniel Owen
The Numbers Tell the Story
The client, a leading facilities management business focused on London and the South East, had slowly become disenfranchised with recruitment agencies. Often wading through irrelevant CVs and stuck on repetitive calls, it was clear that saving the client time through perfect matching and knowledgeable recruitment was key.
- 90% Reduction in Recruitment Time for the client
- Majority of Planner Positions Filled Quickly
- Zero Failed Placements Without Replacement
From Frustration to Partnership
Every facilities management company knows the struggle: finding quality talent quickly while maintaining daily operations. The client faced this challenge head-on, with mounting pressure to fill planning tables and maintain service quality.
"Other agencies expected me to be on my feet constantly. They didn't seem to understand that I had other responsibilities."

The Daniel Owen Difference
What Changed:
From day one, we took a different approach. Instead of endless phone calls and emails, we showed up at their office. We listened. We learned. We understood.
- Communication Became Effortless
- Quality of Candidates Improved Dramatically
- Company Culture Transformed
- Recruitment Process Simplified
Hazel, Leading FM Business
"The communication is so smooth... we have an understanding working relationship. It's just easy. We're both very open and honest with each other."
Beyond Recruitment
The Partnership Continues
- Regular Face-to-Face Meetings
- Proactive Talent Pipeline Development
- Continuous Feedback Implementation
This isn't just about filling positions. It's about building relationships that last. When candidates don't work out (it happens), we replace them quickly. When urgent needs arise, we respond promptly. When feedback is given, we adapt our approach.
Ready to Transform Your Recruitment?
If you're tired of agencies that treat you like just another client, it's time for a change. Let's discuss how we can bring the same results to your business.