Empowering Change: Leadership Lessons from Claire Dykta, CSO of National Grid

In the latest GSC Executives podcast, host Caitlin Tye sits down with Claire Dykta, Chief Strategy Officer at National Grid. 

At National Grid, the role of the Chief Strategy Officer isn't just a title—it's a testament to Claire Dykta's remarkable journey. Originally, Claire had her sights set on a career in law. But a placement at Transco, the national gas system operator, changed everything. What began as a one-year stint morphed into a lifelong commitment to the energy sector. From regulatory affairs to hands-on operational management, and now at the helm of corporate strategy aimed at decarbonising the energy system, Claire has worn many hats. Her career is a shining example of how adaptability and resilience can lead to success.

Key Qualities of a Modern Leader

In Claire Dykta's view, effective leadership boils down to two essential qualities: authenticity and the ability to listen. Gone are the days of the detached, directive leader. Claire champions an environment where people feel comfortable being their true selves. Authentic leaders foster trust, encourage open communication, and motivate teams to excel. Equally important is the power of listening. Claire believes that the best leaders are often the quietest, those who make space for others to speak. When leaders listen, they not only gain a variety of perspectives but also make everyone feel valued and heard.

Challenges and Triumphs in a Changing Industry

Being a female leader in the traditionally male-dominated energy sector comes with its own set of challenges. Claire credits the support and mentorship from senior female leaders early in her career as a key part of her development. Now, she passionately gives back, supporting other women in the industry to foster greater gender diversity. One of her significant challenges was managing the closure of coal power stations—a tough decision that underscored the human side of business. Yet, it was also a proud moment when National Grid achieved its first coal-free day, a milestone that set a new benchmark for sustainability.

In her current role, Claire is driving National Grid's vision to decarbonise Britain's energy system. This involves collaborating with government bodies, industries, and local communities to create actionable and widely supported plans. It's not just about big-picture thinking; it's about coupling strategic vision with technical expertise to stay at the forefront of the energy transition.

A Path Forward

Claire's journey and her strategic vision for National Grid offer a blueprint for leaders in the energy sector and beyond. Her focus on authenticity, inclusivity, and collaboration showcases a new model of leadership that's as much about guiding people as it is about steering organisations.

To gain deeper insights from Claire’s conversation, listen to the full episode on the GSC Executives podcast. Tune in to understand how she balances the complexities of leadership with the urgent need for sustainability.

Don't miss the chance to elevate your own leadership game by subscribing to the podcast on Spotify, Apple, YouTube, or wherever you get your podcasts.

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